Dear Stephen and Sheri,
I would like to first thank you for inquiring about doing business with my team at Sterling Mortgage Services. As we progress forward together, it is important for me to express to you my values and ideals as they relate to business. Very honestly, all of us, including myself, have become very conditioned to settling for less than we deserve as it relates to the service that is provided to us on a daily basis.
My team and I have worked very hard to orchestrate a system to ensure that you receive the highest level of service you could possibly expect when procuring a mortgage loan.
Our mission is to handle each and every transaction in a manner that prompts the highest levels of trust and confidence. We do this by thoroughly educating our clients in order to help them choose the right financing options which will allow them to minimize their cash outlay and maximize their net worth opportunities. Our job is to consult with you in a clear, concise manner so you can feel absolutely confident and comfortable with our ability to handle what may be the largest transaction of your life to date, your home purchase.
Our objective is to make you a client for life and to create an "experience" that exceeds your expectations. We are interested in doing business for a long time to come and the only way that we can accomplish this is to make sure you are happy with the services that we provide.
Again, I look forward to assisting you with your home financing needs and speaking with you soon.
Please feel free to call if you have any questions.