The cornerstone of your business world is your clients. The more you know about your customers the more value you can bring to them. With our powerful CRM and Marketing tool you can keep all your customers contact details, track every customer interaction, and manage your customer accounts all on one easy to use platform. Your business creates a vast amount of customer data. With a robust and dynamic CRM at your disposal you can track all the important details that make each customer and their unique needs available at the push of a button.
Keep prospect details for your clients, share information conveniently with your business partners and monitor any contact with your customers. You can create a comprehensive and tailored profile of each customer by documenting customer queries, interests, previous service requests, phone calls, emails sent and received along with any other information relevant to you. With our powerful tool you will always be one step ahead of your customers needs, ensuring that you can take advantage of every opportunity to close that important deal or grow your customers’ account.
Planning your next big marketing campaign? By using our CRM tools to create personalized customer profiles you can understand your customer base in ways that have a massive impact on the ROI of every campaign you will launch. Target your audience with laser focus, who they are, what their specific interests are, their most used communication channels etc. Having access to your customers purchase histories, the conversations your team has had with each customer as well as their position within your sales funnel allows you to spot the right leads by creating ultra-personalized campaigns.
With our incredible CRM products and services the mountains of data you will accrue can dramatically increase the amount of upsells as well as your current customer engagement activity. When you offer a new product, product feature or service you can assess which of your current customers and leads will be the most interested based on their profile. Relevancy is key. By having deeply personalized customer interactions your leads and current customers will be more likely to engage in your brand and make repeat purchases.
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